Privacy Policy
Last updated
This is what Bambu Print Planner at printplanner.app (“Print Planner”, “we”) collects, why, and who helps us run it. We don’t sell your data. Questions or requests: support@printplanner.app.
What we collect
- Account details from Google when you sign in: your name and email address.
- What you save: projects, filament lists, your cart, preferences and restock email settings.
- Plus billing status: your plan, renewal date and Stripe customer ID. Link, by Stripe, handles your payment details, and we never see your card.
- Photo colors usage: how many times you’ve used it, to apply the monthly allowance.
- Analytics: which pages and features you use, and page speed.
- Logs and error reports, to keep the site running and secure.
How we use it
- To run Print Planner: sign you in, sync your data, check stock and send the restock emails you turn on.
- To keep accounts secure and prevent abuse.
- To fix bugs and improve features and performance.
We don’t sell your data, and we don’t share it with advertisers.
Services that help run Print Planner
- Signs you in and shares your name and email with us.
- Hetzner
- Hosts the site and its database in Oregon, USA, and keeps encrypted backups in Europe.
- Link and Stripe
- Process Plus payments, with Link as the reseller (merchant of record). See Link’s privacy policy.
- Resend
- Delivers restock emails to your email address.
- OpenAI
- When you use Match photo colors, the model’s MakerWorld photos, its description and the list of filament names go to OpenAI to pick colors. Nothing about your account is sent.
- PostHog
- Receives the analytics. While you’re signed in, these events include your account ID, name and email.
- Sentry
- Receives error reports when something breaks: the page, the error and your browser. Reports leave out cookies, sign-in codes, what you send, and your email.
Cookies and local storage
A cookie keeps you signed in. Your browser’s local storage keeps your preferences and a random analytics ID.
How long we keep it
- Your data stays until you delete your account. Deleting it removes your projects, lists and settings, and cancels Plus.
- Deleted data can remain in encrypted backups for up to a year before they rotate out.
- Link and Stripe keep payment records for as long as the law requires.
Your choices
- Delete your account anytime in Settings → Account.
- Cancel Plus anytime in Settings → Plus → Manage billing.
- Turn restock emails off for any project, or all at once with the link at the bottom of every restock email.
- Email support@printplanner.app for a copy of your data or with any question about it.
Changes to this policy
When this policy changes, the date at the top changes too. We’ll email you about significant changes.